Kuro Pay Privacy Policy
Last Updated: Dec 1, 2024
This privacy notice for Kuro Pay (“we,” “us,” or “our”) describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
Visit our website at https://kuro-pay.com or any website of ours that links to this privacy notice
Interact with us through sales, support, marketing, or events
Important Clarification: Kuro Pay is not a payment processor or financial institution. We do not store or directly process payments or financial transactions. Instead, we integrate with trusted, PCI-compliant third-party payment processors (e.g., Shift4, Stripe) to handle any financial activities securely. As such, Kuro Pay is a software platform that facilitates access to AI services and user account management only. Any reference to payment-related data is solely in the context of using our platform—not as a processor or custodian of such information.
If you do not agree with our policies and practices, please do not use our Services. If you have questions, contact us at [email protected].
SUMMARY OF KEY POINTS
What personal information do we process? Depending on how you interact with our Services, we may process personal data such as name, contact details, billing info, and usage data.
Sensitive information? We may process sensitive personal data with your consent or as permitted by law.
Third-party information? We may receive data from third parties that may or may not relate to you directly.
Purpose of processing? To operate, improve, and secure our Services, and to comply with laws.
Sharing data? We share data in specific cases, e.g., with service providers or legal obligations.
Data protection? We implement strict measures but cannot guarantee 100% security.
Your rights? Depending on your jurisdiction, you may have rights under GDPR, CCPA, PDPA, etc.
For full details, please review the sections below.
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information you voluntarily provide (e.g., during registration or support contact), such as:
Name, email, phone number, address
Account login data
Billing and payment details (e.g., card numbers, stored securely by our processor)
Sensitive data (e.g., ethnicity, health, political beliefs) only with consent
We also automatically collect usage data such as:
IP address, browser type, device data
Location data (GPS/IP-based)
Logs of site usage and interactions
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your data for:
Account management and login
Subscription validation (processed via third-party provider)
Service delivery and user experience optimization
Customer support and communication
Security, fraud prevention, and legal compliance
Improvements, feedback, and analytics
Optional model training (only if opted in)
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your data with:
Third-party payment processors (we do not store or control this data)
Cloud providers and analytics services
Affiliates, subsidiaries, and legal entities under Kuro Pay
During business transfers or legal compliance scenarios
We conduct due diligence to ensure any third-party we work with follows strict privacy and security standards.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, beacons, and pixels for session tracking, analytics, and personalized experience. You can manage cookie preferences in your browser.
5. DATA RETENTION
We retain your data only as long as needed to fulfill the stated purposes, typically no more than 12 months after account closure unless legally required.
6. DATA SECURITY
We use technical and organizational safeguards, but no method is 100% secure. Use of our Services is at your own risk. While we are not responsible for third-party platform vulnerabilities, we choose vendors with proven reputations for security.
7. MINORS
Our Services are not directed to individuals under 18. We do not knowingly collect data from minors.
8. YOUR PRIVACY RIGHTS
You may have the right to:
Access or correct your data
Withdraw consent
Opt out of marketing
Delete or restrict data
File a complaint with your local data authority
9. DO-NOT-TRACK FEATURES
We do not currently respond to DNT browser signals.
10. CALIFORNIA PRIVACY RIGHTS (CCPA)
California residents may:
Request access to or deletion of personal info
Know what categories of data we collect or disclose
Opt-out of sale/sharing of data (we do not sell data)
Limit use of sensitive data
We do not sell or share personal data for commercial purposes.
11. VIRGINIA PRIVACY RIGHTS (CDPA)
Virginia residents have rights similar to those under the CCPA. We do not sell personal data.
12. CHANGES TO THIS POLICY
We may update this notice as needed to remain compliant. Changes are effective upon posting the revised notice.
13. CONTACT US
If you have questions, contact:
Kuro Pay Privacy Officer
Email: [email protected]
14. REVIEWING, UPDATING, OR DELETING YOUR DATA
You can manage your data via your account settings or contact us to request access, updates, or deletion.
Disclaimer for Legal Interpretation: This privacy notice has been crafted with the diligence and seriousness of legal protection in mind. As a platform, Kuro Pay limits its role to the facilitation of digital services. No legal obligations pertaining to banking, custodianship, escrow, or processing of regulated financial instruments apply to Kuro Pay under current legal standards. Any assumption to the contrary would constitute a mischaracterization of our role.